As a Tier-1
Lead Provider we are
committed to your satisfaction and
will provide you our fullest
attention to make sure your campaign
is a success. We understand that poor quality
leads are not only a waste of your
money, they are also a big waste of
your time. There are some leads on the market which contain invalid
information, non-fresh and aged data, experience numerous solicitations, or are from
customers that are not actively interested.
Lead Answer takes the following measures to ensure that our data consists of
some of the highest quality
assurance levels in the industry:
WE UTILIZE A SERIES OF
QUESTIONS THAT ARE USED
SPECIFICALLY TO GAUGE AND
CONFIRM EACH LEAD'S
INTENT AND LEVEL OF INTEREST.
AT THE END OF EVERY CALL,
OUR REPS ARE REQUIRED TO
VERIFY THE ANSWERS TO THOSE
QUESTIONS AS WELL AS THE
CONTACT INFORMATION, THE
CALLBACK APPOINTMENT, AND
KEY QUANTITATIVE FIELDS.
(FINANCIAL FIGURES SUCH AS BALANCES,
INCOME, HOME
VALUE, ETC.)
OUR SUPERVISORS RANDOMLY
VERIFY LEADS THROUGHOUT
THEIR SHIFTS AS WELL AS
MONITOR THE AGENTS.
EVERY LEAD IS RECORDED AND
SAVED FOR POSSIBLE REVIEW.
AUDIO FILES ARE AVAILABLE TO
CLIENTS WITHIN 24 HOURS UPON
DELIVERY OF LEADS AND SAVED
IN OUR SYSTEM FOR UP TO 7
DAYS.
IF YOU FEEL THAT A LEAD DOES
NOT MEET THE SPECIFIED
CRITERIA (EITHER THAT THE
PROSPECT WAS NOT REALLY
INTERESTED OR THAT THE
INFORMATION IS INCORRECT),
YOU CAN SUBMIT THAT LEAD FOR
A REPLACEMENT, AFTER WHICH
WE WILL PROMPTLY LISTEN TO
THE VOICE FILE AND REPLACE
LEADS ACCORDINGLY.
